China Technical Service Manager (ID: 1928)
16 Mar 2020

China Technical Service Manager (ID: 1928)


Industry Sector




▪ Responsible for providing technical support to: Make product recommendations that meet the palatability and business requirements as defined by sales and marketing.
▪ Provide technical assistance and training (i.e. identifying customer needs, recommending
palatability trials, and providing analytical/product performance data in a sales format, etc.).
▪ Assist pet food manufacturers in the application and selection of palatant products.
▪ Provide recommendations for blended formulas and manage interface with China coblenders.

▪ Act as a liaison between US Quality, China and China Distributors as it relates to product quality concerns and problem solving analysis.
▪ Assist China account managers in sales situations, compiling analytic support data, and needs identification that helps solve our customer’s pain point.
▪ Evaluate customer specific opportunities, provide Marketing with project objectives for specific customer needs.
▪ Support Marketing and Sales in the development, production, and distribution of promotional materials to support sales and marketing programs.
▪ Participate in trade shows and industry events as an technical representative.
▪ Provide competitive intelligence information to Sales and Marketing.
▪ Provide information about basal formulation as it relates to research and to use this
information to improve products’ impact farther upstream in the customers’ product development process; Critical in providing information and direction for research.


▪ This position is located in Shanghai area, China
▪ This position requires superior English communication skills, both written and verbal, as well
as fluency in Mandarin/Chinese.
Education and/or Experience
▪ Bachelor’s of Science degree in food science, chemistry, biology, biochemistry, meat science,
flavor science, nutrition or other related field is required.
▪ Master’s Degree is preferred.
▪ Five years of pet food development and application experience desired.
▪ Ten years professional level industry experience desired. Pet food manufacturing experience
resulting in an in-depth understanding of the manufacturing of most companion animal pet
foods is desired.
To perform this job successfully, an individual should have the following knowledge, skills and
▪ Knowledge of manufacturing systems
▪ Strong listening skills.
▪ Strong results orientation.
▪ Ability to read, analyze, and interpret business and financial reports
▪ Strong working knowledge of doing business in China, including prior work experience in
▪ Excellent oral and written communication and interpersonal relations skills.
▪ Ability to lead others by personal example and commitment to company values.
▪ Proficient computer skills in Windows and Internet applications, as well as MS Office
applications such as Word, Excel, and Power Point.

Reports To

Required Language(s)

How to Apply

If you interested in this position please contact me by or +86 18310319250.

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